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Delivery Policy

Please carefully!.

Modes of Payment

We currently offer Cash on Delivery, DragonPay, iPay88, and GCash.

Delivery Areas

All Cities in Metro Manila

Pick up Location

Pick up point is at 314 Gregorio Araneta Ave., Doña Imelda, Quezon City, Metro Manila near PS Bank.

Delivery

Metro Manila - FREE next day delivery for a minimum purchase Php 5,000 and above.

In case you do not reach the minimum purchase amount, you can arrange your own pick up from our satellite office located at 314 G Araneta Ave, QC.

We usually deliver between 10AM to 7PM. We cannot give an exact time though as it will depend on the number of drops in an area as well as waiting time in previous drops. Rest assured though that it will arrive within the day.

We will notify you in advance if there are any problems concerning the delivery.

We currently require a one day leadtime to process your orders. However, you can get in touch with us if you need the products within the day. You may arrange for self pick-up or book a 3rd party delivery service to pick up at our fulfillment hub in case items are available for pick up.

Order Cut-Off

Our order cut-off time is 5pm, Mondays to Sundays. Orders placed and confirmed within the cut-off will be delivered the following day. Orders placed after the cut-off time will be processed the following day and delivered the day after.

Holidays

Wholemart will be open to serve you on holidays except on December 25 and January 1.

Returns

If you receive an item that is damaged or incorrect, you may send us a message on Facebook: Wholemart PH or email us at hello@wholemart.com.ph so our Customer Service team can assist you.